Productivity · Lifetime deal
LabiKnow
The only support widget you will ever need: Customizable Knowledge Base, Embeddable Help Widget & News Feed to effortlessly onboard customers, keep them engaged and up-to-date!
Which LabiKnow plan do you need?
Prices in USD, excluding tax.
| Small Plan | Medium Plan | Agancy Plan | |
|---|---|---|---|
| Includes | 1 site; 50,000 users/month per site; Add 5 agents/users; Build 1 embeddable widget; Build 1 help center website; Custom knowledge base website; Use custom domains; All-in-one embeddable widget; Embed your help center in the widget; Share announcements, updates & changelog in the widget; Embed your contact form in the widget; No LabiKnow branding; Contact form; Email forwarding; Notification center; Advanced analytics & reporting; Support included; All future updates included; 30-day Money Back Guarantee | 10 sites; 100,000 users/month per site; Add 10 agents/users; Build 10 embeddable widgets; Build 10 help center websites; All small plan feature included | 30 sites; Unlimited users/month per site; Add 30 agents/users; Build 30 embeddable widgets; Build 30 help center websites; All medium plan feature included |
What is LabiKnow?
Good help is hard to find these days. You have some FAQ docs on one page, a support page, video tutorials on YouTube, and an updates page hidden somewhere on your website.
Not the best experience. These scattered help resources cause confused customers and more support tickets and work for you.
With [LabiKnow](https://go.grabltd.com/labiknow) you can create a fully streamlined support experience in a single widget.
With a Customizable Knowledge Base, Embeddable Help Widget & Changelog in one gorgeous widget.
The tool will help you effortlessly onboard customers, keep them engaged and updated, without having to spend hours on support.
Design a beautiful knowledge base, create onboarding guides and articles that answer your customer’s most asked questions.
You can create a dedicated Help Center page with no coding. Customize the help center page to match your brand identity with simple editing tools.
Create help center articles with our easy to use online editor. Use the rich-text editor to create help center articles in seconds.
Add images, videos, texts, and much more.
Your Knowledge Base Embedded Directly In Your Branded Help Widget
The help widget combines your knowledge base, contact support form and announcements feed which makes it the ultimate customer support app.
Simply customize the help widget and add it to your website.
You can significantly reduce the number of incoming repetitive requests with the help widget. Customers can search for answers in the help center first before contacting you.
Deliver Updates Or Your Changelog Directly In The Widget
Want to deliver updates, news, announcements, or your product changelog? You can easily do this directly in the notification center.
Keep your users in the loop with all the updates, changes, upcoming events, bugs, fixes, and much more!
You can create interactive, visual announcements with LabiKnow editor tools, like video, photo, buttons, and more.
Use the announcements feed for unlimited purposes:
- for publishing release notes - for user announcements - for changelog - for NPS surveys - for improvement updates - for downtime and maintenance updates - for updates on bug fixes - for new feature updates
You can get instant feedback from website visitors to your announcements and updates. That way you will get insights on how they are handling the news, so you can take proper actions right away.
If users still did not get the answer through the help center docs in the widget, then they can contact you directly through email or live chat!
The end-user can send you a ticket with their question by clicking on the “Contact Support” or “Ask” button.
They will be asked to fill out a simple contact form with their:
- Name - Email - Subject - Description of the issue/question/concern/feedback
Once the message is sent, they will be given a ticket number, which they and you can use in order to track it.
All messages are sent (forwarded) to the email address you used to sign up with [LabiKnow](https://grabltd.com/recommends/labiknow/).
Get a lifetime deal to LabiKnow now!
Video review
We have not reviewed LabiKnow on video yet.
Get notifiedBuyer reviews
No reviews yet. Bought LabiKnow? Add it to your workspace and share what it replaced.
Add to your workspaceLabiKnow questions
Is the LabiKnow lifetime deal still available?
No. The LabiKnow deal on GrabLTD has expired and is no longer available for purchase. LabiKnow itself continues to operate at labiknow.com under a subscription model.
What is LabiKnow?
LabiKnow is an all-in-one customer support platform that combines a knowledge base, embeddable help widget, changelog/announcements feed, public roadmap, NPS surveys, and customer feedback collection in a single tool.
Does the help widget reduce support tickets?
Yes. LabiKnow claims the embeddable widget can reduce incoming support tickets by up to 80% by letting customers search help articles before submitting a ticket or contacting support.
What can I publish in the announcements feed?
You can publish release notes, changelogs, bug fixes, new feature updates, downtime notices, NPS surveys, and general product news — all visible inside the same widget your customers use for support.
Does LabiKnow require coding to set up?
No. The help center page builder and widget are no-code. You embed the widget with a snippet and customize colors, branding, and content through the dashboard editor.
What platforms does LabiKnow integrate with?
LabiKnow is platform-agnostic — you embed a JavaScript snippet on any website or web app. It does not require a specific CMS, though it works alongside tools like Zendesk or live chat software.
Who makes LabiKnow?
LabiKnow is made by LabiOffice, a software company that also produces LabiDesk (helpdesk), LabiChat (live chat), LabiBlog, and LabiMail. The company is based in New York.
What are the best current alternatives to LabiKnow?
Popular alternatives include Helpscout Docs, Intercom Articles, Freshdesk, Zendesk Guide, and Document360 — all available on subscription billing.
Often compared with
These are other tools in the same space, not deals on GrabLTD.
- Helpscout Docs
- Document360
- Intercom
- Freshdesk
- Zendesk Guide
