Productivity · Lifetime deal
Simpu
Interact with your Customers across Email, Social & more from a Single Dashboard
Which Simpu plan do you need?
Prices in USD, excluding tax.
| Plan A | Plan B | Plan C | Plan D | |
|---|---|---|---|---|
| Includes | 5 Team Members; 5 Team Inboxes; Mapped to Basic Plan | 10 Team Members; 10 Team Inboxes; No Branding on Livechat; Mapped to Basic Plan | 10 Team Members; 20 Team Inboxes; Contacts CRM; No Branding on Livechat; Banking & Payment Integrations; Mapped to Professional Plan | 20 Team Members; 50 Team Inboxes; Contacts CRM; No Branding on Livechat; Banking & Payment Integrations; Mapped to Professional Plan |
What is Simpu?
Your customers are trying to contact you on your Facebook page, and you're busy responding to some emails.
You build businesses and make money by being available where your customers are. And Email is not the only place where you expect them to contact you.
And you need to engage with them, carry on the conversation to convert them into sales.
Simpu
Simpu is a collaborative customer communication platform, with omnichannel inbox for businesses to increase revenue, boost customer satisfaction & loyalty.
Don’t let another lead slip through with late responses, impersonal messages, or missed follow-ups.
With the omnichannel inbox, give your prospects a consistently personalized experience in real-time across platforms. (Yes, including the Live Chat)
Your sales team can spend more time engaging and converting customers instead of switching between multiple apps, and keeping track of conversations.
Go omni-channel & let your customers share even their grievances with you via Facebook or Instagram.
You are available for them everywhere, to listen to them, and turn them into your brand advocates.
Bring in your customer support team and let them collaborate with your customers in real time, for instant solutions.
Your customers won’t ever have the experience of repeating their queries or concerns. (More brownie points for customer satisfaction.)
No more expensive surveys with boring feedback forms and mediocre results. Ask, and understand your customer expectations directly after a chat.
Converse with them to collect the feedback. Make them feel they’re heard and retain them with your brand.
Back your customer feedback with analytics for deeper insights. You become a brand that “gets” them, and that's something they would want to vouch for!
Say goodbye to useless data scattered across multiple tools. Centralize all your customer data in the Contacts CRM and let it make sense *(and more revenue) *for your business.
Don’t worry about the learning curve. It’s a flat line because the CRM adapts to you. Bulk upload contacts, add custom fields, and manage accounts in one place.
Or save yourself the time and effort.
Simpu is automation-ready via seamless integration with your current CRM. *(P.S. You can also integrate with Shopify, Woocommerceand more!)*
You’re one interaction away from turning a random visitor into your loyal customer with Simpu.
Set up your profile, add your team, assign them roles, and link all your social handles and other channels. Shouldn’t take you more than a few minutes to start engaging your customers.
Simpu is your super-intuitive customer communication platform to ensure customer satisfaction and win their loyalty.
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Add to your workspaceSimpu questions
Is the Simpu lifetime deal still available?
No. This deal is archived and no longer available for purchase. Simpu itself (simpu.co) continues to operate as a subscription SaaS with a free tier and paid plans starting around $6/month.
What is Simpu?
Simpu is an omnichannel customer communication platform that unifies conversations from email, WhatsApp, Facebook, Instagram, SMS, and live chat into a single shared inbox, with a built-in contacts CRM and email/SMS marketing tools.
What channels does Simpu support?
Simpu supports email (Gmail/Outlook), WhatsApp, Facebook Messenger, Instagram DMs, SMS marketing, and live chat — all accessible from one collaborative inbox dashboard.
Can multiple team members use Simpu?
Yes. Simpu is designed for team collaboration. You can assign conversations, set roles, and have multiple agents handling customer messages from the same shared inbox simultaneously.
Does Simpu include a CRM?
Yes. Simpu includes a Contacts CRM where you can bulk-upload contacts, add custom fields, manage accounts, and segment customers. It also integrates with Shopify and WooCommerce.
How does Simpu compare to Intercom or Freshdesk?
Simpu positions itself as a budget-friendly alternative to Intercom and similar enterprise platforms. It covers the core omnichannel inbox and marketing channels at a significantly lower price point, making it a fit for small and mid-sized businesses.
What marketing features does Simpu include?
Simpu includes email marketing (campaign builder with segmentation) and SMS/text marketing for broadcasting promotional messages and OTPs. Chatbots handle automated inquiry routing.
Is Simpu still actively developed?
Yes. Simpu (simpu.co) remains a live product backed by Techstars. The archived GrabLTD deal was a one-time promotional offer; the product itself is available on an ongoing subscription.
Often compared with
These are other tools in the same space, not deals on GrabLTD.
- Intercom
- Freshdesk
- Tidio
- Crisp
- Chatwoot
